Free Knowledge Base Bundles for AI Customer Support
Drop-in starter packs of customer-support Q&A articles, tuned for specific business types. Upload into Support Pilot or any AI tool that accepts markdown. Customize the placeholders with your brand-specific details, publish, done.
Free forever. No signup. Edit and remix as you like.
Apparel & Fashion
41 articlesSizing, returns, shipping, product care, order issues, discounts, BNPL, warranty, loyalty, pre-order, sustainability — for Shopify apparel brands.
E-Commerce General
Coming soonGeneric shipping, returns, payment, refunds for any e-commerce store.
In developmentSaaS / Software
Coming soonBilling, plans, account setup, integrations, security.
In developmentHealthcare Practice
Coming soonAppointments, insurance, hours, services, intake.
In developmentReal Estate
Coming soonListings, showings, qualifying, financing, closing.
In developmentProfessional Services
Coming soonPricing, services, consultation, intake, scheduling.
In developmentWhy we publish these for free
Most business owners who launch an AI customer support tool spend the first day staring at an empty knowledge base, trying to remember every question a customer might ask. The cold start is the worst part.
We talk to a lot of Shopify apparel founders. They all answer the same 30 to 50 customer questions over and over. So we wrote those answers down, validated the coverage against published support-ticket benchmarks, and shipped the result as a free bundle. Drop it into Support Pilot (or any AI tool that accepts markdown) and you start with day-one coverage instead of a blank page.
We're publishing more bundles for other verticals as we hear demand. If you want one for your industry, let us know.
Want it auto-loaded into your Support Pilot?
Sign up for Support Pilot and we'll pre-populate your knowledge base with the bundle that matches your industry. Customize, publish, and you're live.
Learn About Support Pilot