Privacy Policy

1. Information We Collect

Account Information

• Email address
• Name (if provided)
• Password (encrypted)
• Payment information (processed by Stripe)

Usage Information

• Agent configurations and settings
• Instance metadata (type, region, status)
• Service usage and activity logs
• Technical data (IP address, browser, device)

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Send service-related notifications
• Respond to support requests
• Improve and optimize the Service
• Ensure security and prevent fraud
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services that may collect and process your data:

Amazon Web Services (AWS)

Infrastructure provider for hosting your agents. Your agent data and configurations are stored on AWS servers in the region you select.

Supabase

Database and authentication provider. Your account information, agent metadata, and usage data are stored in Supabase.

Stripe

Payment processor. Stripe collects and processes your payment information according to their privacy policy.

4. Data Processing Consent

By using the Service, you consent to the processing of your data as described in this Privacy Policy, including:

• Storage and processing of data on third-party cloud services (AWS, Supabase)
• Transfer of data across international borders as required by cloud infrastructure
• Processing of payment information by Stripe
• Retention of data for the duration of your account plus applicable legal retention periods

5. Data Security

We implement reasonable security measures to protect your data, including:

• Encryption in transit (HTTPS/TLS)
• Encrypted storage of sensitive data
• Access controls and authentication
• Regular security updates

However, no system is completely secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your data for as long as your account is active plus any applicable legal retention periods. When you delete your account:

• Account data is deleted or anonymized within 30 days
• Billing records may be retained for tax and legal compliance
• Backup copies may persist for up to 90 days

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at privacy@agent-launch.com

8. Cookies & Tracking

We use essential cookies for authentication and service functionality. We do not use third-party advertising cookies or tracking pixels.

9. Children's Privacy

Agent Launch is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact us at privacy@agent-launch.com